Company documents



Care Quality Commission (CQC) Registrations And Reports

The CQC requires Tricuro to hold a Statement of Purpose for its registered services. Parts 1 and 2 of the Statement of Purpose defines the overall general purpose for all Tricuro’s regulated Services and can be found below.

The specific service information is detailed in Parts 3 and 4 of the Statements of Purpose, and these can be found on our websites ‘Our CQC Ratings’ page.

There is no legislative requirement to register day services with the CQC, although those services are governed internally by the same standards.

Our Care at Home and Reablement teams are regulated and work in compliance with the Care Quality Commission’s fundamental standards. This includes regular inspections of the services. Our Mobile Nights service is regulated under our Reablement teams.


Statement of Purpose Part 1

To view Tricuro’s Statement of Purpose (Part 1), please click here.

Statement of Purpose Part 2

To view Tricuro’s Statement of Purpose (Part 2), please click here.

Privacy & Data Protection

Tricuro have Privacy Notices which cover a range of areas, processes, and data capture requirements. You can read these by downloading them from the list below.

Alternatively contact us on enquiries@tricuro.org

 


Privacy Notice Website Users

Please find our privacy statement here.

Privacy Notice Volunteers and Students

Please find our privacy statement here.

Privacy Notice Employees

Please find our privacy statement here.

Privacy Notice Clients & Residents

Please find our privacy statement here.

Privacy Notice Clients Representatives

Please find our privacy statement here.

Privacy Notice CCTV

Please find our privacy statement here.

Privacy Notice Applicants

Please find our privacy statement here.

Gender Pay Gap



Gender Pay Gap Report

Please find our latest Gender Pay Gap report here.

Modern Slavery

Modern Slavery Statement

Please find our modern slavery statement here.

Strategic Business Plan 2024-2029

This Strategic Business Plan (2024-2029) sets out our
ambitious journey towards operational excellence,
growth, and innovation, becoming the “Care Provider
of Choice” within Bournemouth, Christchurch and
Poole. We will strive to not only meet, but exceed the
expectations of those people who use our care, their
families, and carers. Our Vision is for people in
Bournemouth, Christchurch, and Poole to live healthy
and independent lives in connected communities and
to provide high-quality care and support when they
need it.

We believe that this Business Plan outlines our
commitment to providing exceptional care that
champions independence, dignity, and well-being.


Strategic Business Plan 2024-29

Please find our Strategic Business Plan here.

Strategic Business Plan 2024-29 – Easy Read

Please find our Strategic Business Plan – Easy Read here.

Compliments & Complaints

We value all feedback from our clients, their families and carers, as this helps us to understand if we are meeting your needs, and to learn and improve.

Please find below the relevant policies and forms:


Complaints Policy

For our Complaints Policy, please click here.

Compliments & Complaints Leaflet

For Complaints & Compliments Leaflet click here.
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