Tricuro provides high quality care and support to adults, their carers and families across Dorset, Bournemouth, Christchurch and Poole.
Tricuro utilises its competent, capable and flexible workforce, combining innovation and technology to enhance its service offer to provide personalised care and support.
Tricuro develops and delivers services that focus on the delivery of complex care, challenging behaviours and end of life care to adults.
Tricuro is developing strategic partnerships and aligning services to deliver key health and social care services across the county, which will also focus on prevention and wellbeing.
Tricuro is committed to protecting the confidentiality of all personal information it processes, and to ensuring it is processed in accordance with data protection regulations and best practice guidance.
Our privacy notices can be accessed below.
We value all feedback from our clients, their families and carers, as this helps us to understand if we are meeting their needs and it helps us to learn and improve.
Please access the document below to find out how you can make comments, compliments or complaints.
Our complaints policy can also be accessed here.
Our Care and Nursing Homes, and our Care at Home and Reablement teams are regulated and work in compliance with the Care Quality Commission’s fundamental standards. This includes regular inspections of the services by CQC.
The CQC requires Tricuro to hold a Statement of Purpose for its registered services. Parts 1 and 2 of the Statement of Purpose defines the overall general purpose for all Tricuro’s regulated Services and can be found below.
The specific service information is detailed in Parts 3 and 4 of the Statements of Purpose, and these can be found on the page of each registered service.
There is no legislative requirement to register day services with the CQC, although those services are governed internally by the same standards.
Tricuro consists of two companies, the care company Tricuro Limited and a support function company, Tricuro Support Limited. Both are managed by the same Board of Directors.
Tricuro Support Limited holds the contractual relationships, property leases and support services agreements with the two shareholders Dorset Council and Bournemouth, Christchurch and Poole Council. It is registered in England and Wales, no 09536638.
Tricuro Limited employs all the staff and is registered with the CQC to provide care services. It provides all the care services to clients and invoices the support company for that care provision. Tricuro Limited is fully owned by Tricuro Support Limited, and its registration number is 09536732.